Returns and Refunds Policy

Definitions and legal references

This Website (or this Application)
The property that enables the provision of the Service.
Owner (or We or Us)
Designs By Mogie – The natural person(s) or legal entity that provides this Website and/or the Service to Users.
Product (or Service)
Product (or Service) refers to the items provided by this Website as described on this Website.
User (or You)
The natural person or legal entity that uses this Website.

Thanks for purchasing our products at https://designsbymogie.com operated by Designs By Mogie.

If you are not entirely satisfied with your purchase, we’re here to help.

We offer a full money-back guarantee (excluding shipping costs) for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked.

We will happily refund your full purchase price excluding shipping costs.

An item not marked as non-returnable on the product detail page is eligible for return within the applicable return window if it fulfills one or more of the following conditions:

  • Was in a physically damaged condition at the time of delivery
  • Has one or more parts of accessories missing
  • Does not match with what was ordered

If you would like to request a refund, please feel free to contact us via our Contact form at https://designsbymogie.com/contact-us/.

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Late or missing refunds:

If you haven’t received a refund, first check your bank account again or contact the bank.
If you’ve done all of this and you still have not received your refund yet, please contact us via our Contact form at https://designsbymogie.com/contact-us/.

Shipping:

Shipping costs are non ­refundable.

Refund:

The money will be refunded to the original payment method you’ve used during the purchase. Note that it may take 30 business days for a refund to show up on your account or credit card statement.

If you have any additional questions, feel free to contact us via our Contact form at https://designsbymogie.com/contact-us/.


Last Updated : December 30, 2022